Employee Resource Specialist - HR Call Center


 

Scripps Health Administrative Services supports our five hospitals and 19 outpatient facilities, which treat half a million patients annually through 2,600 affiliated physicians.

At Scripps Health, you will experience the pride, support, respect that has been repeatedly recognized as one of the nation’s Top 100 Places to Work.

You’ll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you’re open to change, go ahead and unlock your potential.

This is the ideal position for an HR graduate with exceptional customer service experience looking to grow their HR skills and work with a collaborative and support team to serve our Scripps staff across the organization in our HR Call Center. You will be responsible for engaging and educating staff on self-service transactions. You will provide consultation and direction to management and staff regarding the interpretation and application of Human Resources policies/procedures/programs. Our team of four play an integral role in assisting with benefit questions and enrollment, and troubleshooting.

This is a great opportunity to grow your Human Resources background and expand your skills working in multiple HR areas, including but not limited to:

  • Benefits
  • Employment Verification
  • EDD Claims
  • Employee Policies
  • Subpoenas
  • Employee File
  • Recruitment
  • Ect.

This position is a full-time role, working Monday - Friday, business hours. The team works remote, rotating 1-2 days per week in the office, located at our professional office in Campus Point, La Jolla.

Required Experience/Specialized Skills:

  • Minimum 2 years work experience OR Bachelors degree in HR related field.
  • Proficient in Microsoft Office Suite programs.

Preferred Qualifications:

  • Previous Call Center experience.
  • 1 year of HR experience.
  • Customer service experience.

Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.

Position Pay Range: 25.59-38.39/hour


 

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